INSURANCE BENEFIT SYSTEM ADMINISTRATORS
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Self-Service Site

This portal gives you 24-hour access to the information you need
​about your health plan.

Providers

You have 24-hour access to verification of your patient's benefits, claim status or coverage information. Just visit this link.
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Insured

Click here to access your self service portal. To register for the first time, please contact our Customer Service department at the phone number listed on the back of your ID Card.  Once you’re logged in, you’ll be able to modify your user profile and change your login name, email address and password. If you've forgotten your current password, you'll be able to click a simple link on the Self-Service Site to reset your password.

After logging into the site, you’ll see information that includes your benefits, plan documents, claim payments and coverage dates. You’ll also be able to click on a link that gives you more information about who is covered under your plan.
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Across the top of the page are buttons that allow you access to information about your benefits, claims and documents on file about your coverage. The Submit Request button gives you the ability to request service on a variety of issues ranging from changes in coverage to address changes.

If you cover any adult family members, they must give you permission to see their claim information after they have established their own account.
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Contact Us

For more information on how to reach us, please visit our contact page.

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  • Insured
    • Forms
    • Provider Search
    • Appeal Forms
  • Providers
  • Self-Service Site
  • Contact