Contact Us
We are the administrators for your health plan.
Check your ID card to find out how to best reach us. You also can email us at clientservices@ibsadmin.com. |
We can assist you with:
- Medical claims questions
- Benefits questions
- Pre-notification
For billing and cancellation questions, check your ID card for the appropriate contact.
Not finding what you need? Try these contacts:
General Inquiries to:
Insurance Benefit System Administrators PO Box 2943 Shawnee Mission, KS 66201-1343 Phone: Check your ID Card for your plan’s phone number. FAX: 913-901-0534 ClientServices@ibsadmin.com |
Claims Inquiries to:
Insurance Benefit System Administrators PO Box 2917 Shawnee Mission, KS 66201-1317 Phone: Check your ID Card for your plan’s phone number. FAX: 913-901-0534 How to Appeal an Adverse Benefit Determination |
SEND CLAIMS TO:
Insurance Benefit System Administrators c/o Zelis PO Box 247 Alpharetta, GA 30009-0247 EDI Payor ID #07689 |